Actual Value in After Hours IT Support

The pleasurable things that we experience in life are often not tied to the specific action themselves, but rather the hidden benefits. These are the things that we are truly seeking. The encounters that make our brain flood with dopamine and undergo a sense of enjoyment. Think of your favorite activity that you enjoy on…

Getting Ready to Buy a Server? WHY???

I had the radio on for background noise and a commercial came on from a local IT services company touting that they will build servers for small businesses. I was sure that I misheard the commercial and waited for it to be replayed. I heard it correctly. They were indeed targeting the small business community…

Security: You can’t just check the boxes

Organizations rely on safety nets to protect their bottom line from a catastrophic event. The healthcare industry is no different. Security breaches are becoming more rampant and, due to government regulations, expensive to address in their aftermath. To protect themselves, organizations are taking out liability insurance policies to help defer the costs when a data…

What Does Reliability Really Mean?

We have all seen the TV commercials from Xfinity (Comcast) and Verizon for their business Internet and phone services. These sound very attractive because of the low cost but buyer beware. Don’t get me wrong, these types of services are appropriate for some very small businesses, especially ones who maintain home offices. These are businesses…

How WAKE TSI Saved Christmas for Montgomery Hospital Medical Center

It was a number of years ago on Christmas day when Ed Hemschoot, Director of Information Services for Montgomery Hospital Medical Center, called WAKE TSI regarding a network issue plaguing Montgomery Hospital Medical Center. Chris Witt, CEO of WAKE TSI, was sitting down with his family for holiday dinner when he received the call. He…

Do I Need a Data Center?

If you still own your own data center and this question has not already crossed your mind, then you might be spending more money than you need, subjecting your organization to unnecessary risk, or both. Your data center is the foundation for all your core computing resources. Any flaws in the data center puts everything…