WAKE TSI Provides Total IT Support to Rehabilitation Practice

Bucks Rehabilitation Specialists is a rehabilitation practice located in Newtown, Bucks County, PA. Founded in 1994, they focus on helping patients overcome disabilities from disease and injury, relieving pain and restoring lives. Their doctors have interdisciplinary experience in physical medicine and rehabilitative therapies. They have a long-standing commitment to providing effective and affordable treatment.

The Situation

Bucks Rehabilitation’s IT environment had deficiencies in a wide variety of areas, not the least of which was HIPAA compliance. Their past IT provider had inconsistently performed data backups and a clean data backup set was nowhere to be found. They generally lacked a secure, stable, standardized approach to IT and were sorely in need of guidance.

The Result

We began by stabilizing the IT environment. Then we provided a full range of IT services including a Security Risk Assessment, remediation work, server support, desktop support, offsite data backup management, network support, and helpdesk support.

Key Achievements

  • Stabilized IT environment
  • Standardized Technology
  • Contained IT Costs
  • Improved Security Posture
  • Assisted with MU objectives
  • Provided Peace of Mind and became a trusted IT advisor

“WAKE TSI has helped us with a number of our IT needs. We can count on them to run things smoothly and help us should we experience any issues. They have become a trusted partner and I would highly suggest using them for any of your technology needs!”

Barbara B., Practice Manager