With our decades of Healthcare IT experience, we can provide tremendous value to clients and help them achieve a wide spectrum of goals.


WAKE TSI believes that while on the surface their technology needs may appear similar, no two healthcare organizations have exactly the same needs. There are often unique circumstances and critical differences that define an organization’s true support requirements. Accordingly, we take a consultative approach while working with clients to understand and refine the best model to help guide their business and technology goals. With our decades of Healthcare IT experience, we can provide tremendous value to clients and help them achieve a wide spectrum of goals. In addition, we rely solely on our own staff of USA based employees to support our clients.

Consulting and Project Methodologies

Utilizing an ITSM approach, WAKE TSI strives to continually improve on client’s HIT challenges. Our team can drastically improve complex initiatives through focusing on workflows, processes, procedures, and the relationship between all components within the IT ecosystem. Our service management approach is customized to address the unique needs of each client.

Diagnose, Treat, Care Process

The IT challenges faced by Physician Practices, Critical Access Hospitals, and Small to Medium Sized HIT entities are often very different from those of IDNs. Our three-step technique intentionally mirrors that of the healthcare treatment process. Doing so, we are able to address past and current issues, prioritize problems and fix immediate issues, then provide the ongoing support the organization needs most.