Testimonials

WAKE TSI has a wide knowledge of managerial and technical issues that directly impact the day-to-day operations of any healthcare organization. They have been instrumental in helping us to maintain a modern and secure environment.

Ed Bednez

Director Information Technology, Mercy Medical Center

WAKE TSI provided a high level of industry knowledge and brought a broad range of business and technical skills to the tasks they worked on. They are always on the lookout for issues outside of their projects that may impact the project they are working on.

Dennis Smith

Director Technology Systems, Saint Mary’s Duluth Clinic

I would not have trusted such forward-thinking and aggressive projects to anyone else. They ensured that all our IT interests were addressed and protected.

Rick Copple

Chief Technology Officer, Community Health Network

WAKE TSI brings strong technical expertise to supplement our local talent, while providing an objective perspective to our technology choices. WAKE TSI has been able to accommodate the aggressive schedule we have for making decisions for the potential addition of Storage Area Network and Enterprise Management technology into our organization’s toolset. Their interaction with vendors directly on our behalf has given us the ability to sustain our regular work load in the midst of two large enterprise initiatives.

Donna M. Manley

IT Sr. Director, Computer Operations, University of Pennsylvania

When I worked with Gene, I observed his commitment to the customer, doing the right things for the right reasons, his leadership, project management and technology skills that resulted in very satisfied clients and repeat business

Dennis Van Auken

President, Positive Solutions, Inc.

Gene and WAKE TSI ‘s knowledge and service contribution to the data center environment at Children’s Hospital of Philadelphia was instrumental in their facility wide implementation of a major HIS upgrade hosted on a new, geographically redundant Citrix environment.

Brian Wells

President, Kineticine, Inc.

We engaged WAKE TSI to stimulate an ITSM culture change which would allow the current staff to be more responsive. As apart of the overall engagement, WAKE TSI has redesigned our workflow and provided remote call center support staff that have seamlessly integrated with the HHS Customer Care staff. They now handle over 60% of first call support, allowing the HHS technical team to focus their attention on complex issues. These changes have yielded impressive gains in both customer satisfaction and IT staff engagement. WAKE TSI continuously delivers positive results and provides excellent value to HHS.

Daniel Morreale

SVP & CIO Hunterdon Health System

We look to WAKE TSI when we have issues that we don't have the time or resources to solve. They manage various parts of our environment and always work to keep our cost contained.

Jordy Pickel

Director of Development (FVM)

WAKE TSI provided our organization with cost-effective and highly professional security services. They provided straight forward and useful security deliverables. I would recommend utilizing them for any security work your organization is looking to accomplish.

Practice CEO

WAKE TSI has helped us with a number of our IT needs. We can count on them to run things smoothly and help us should we experience any issues. They have become a trusted partner and I would highly suggest using them for any of your technology needs!

Barbara B.

Practice Manager at Bucks Rehabilitation Specialists