Crash & Burn – The Sad Tale of healthcare.gov

Where was the Project Manager (PM) for healthcare.gov while it was crashing on takeoff? It’s too bad we will probably never know what really happened since spin is all you get in DC. “There’s never time to do it right the first time, but there is always time (& money) to do it again” is the Beltway mantra. Out here in the real world we don’t have that luxury; our projects are expected to succeed the first time. You always hate throwing anyone under the bus, but barring any further information being released, this failure falls squarely on the shoulders of the PM.

Change is Happening Whether You Like It or Not

Change is a scary thing for almost everyone. Whether it is in your personal or professional life, change is often not welcomed with open arms. There is skepticism, hesitation, resentment, fear, or just the urge to stick to old habits.

Hospital-Wide Communication

Still using pagers and two-way radios? Still lugging around wireless phones? It’s amazing how often we see someone with all of these devices, and a cell phone.

They are better equipped than Batman!

Not only is it a lot to carry around, the organization has to support the aging technology (with people and dollars). This is 1990’s technology that served the hospital well in its day, but it is time to look at updating the communication infrastructure. There are some real world, measurable benefits to modernizing this infrastructure: