Actual Value in After Hours IT Support

The pleasurable things that we experience in life are often not tied to the specific action themselves, but rather the hidden benefits. These are the things that we are truly seeking. The encounters that make our brain flood with dopamine and undergo a sense of enjoyment. Think of your favorite activity that you enjoy on  … Read more

Getting Ready to Buy a Server? WHY???

I had the radio on for background noise and a commercial came on from a local IT services company touting that they will build servers for small businesses. I was sure that I misheard the commercial and waited for it to be replayed. I heard it correctly. They were indeed targeting the small business community to build them servers.

This is wrong on so many levels.

The Practice Dilemma – Reimbursements and Technology

Physician practices of all sizes are currently feeling the squeeze of dwindling reimbursements. The conundrum of receiving reimbursements is related primarily to hassles with payers, prior authorizations, and government red tape (Medical Economics). To put it bluntly, a significant number of practices are receiving less money to provide the same services.
These providers are forced to see more patients while continuing to focus on the quality of care being administered. This is quite a daunting task.

What Does Reliability Really Mean?

We have all seen the TV commercials from Comcast and Verizon for their business Internet and phone services. These sound very attractive because of the low cost but buyer beware. Don’t get me wrong, these types of services are appropriate for some very small businesses, especially ones who maintain home offices. These are businesses that do not rely on stable Internet or phone service.

Testimonial

It was 4 or 5 years ago on Christmas day when Ed Hemschoot, Director of Information Services for Montgomery Hospital Medical Center, called WAKE TSI regarding a network issue plaguing Montgomery Hospital Medical Center. Chris Witt, CEO of WAKE TSI, was sitting down with his family for holiday dinner when he received the call. He finished his apple pie and immediately came in on Christmas day to help Montgomery Hospital Medical Center. Here is the testimonial in Ed’s own words: