Combat the 800 LB Gorilla in the Room Smarter and Harder
The saying “time equals money” has never applied more to the small-medium sized physician practice than at this particular time in history. Especially with the passing of the Affordable Care Act (ACA). Physicians are complaining about shrinking reimbursement rates (rightfully so) and the physician practice is having to treat an increased amount of patients in the same amount of office time. Practices need to provide quality care to their patients while being concerned about their bottom line. This means that their billable hours must go up and the level of care must not suffer.
Where was the Project Manager (PM) for healthcare.gov while it was crashing on takeoff? It’s too bad we will probably never know what really happened since spin is all you get in DC. “There’s never time to do it right the first time, but there is always time (& money) to do it again” is the Beltway mantra. Out here in the real world we don’t have that luxury; our projects are expected to succeed the first time. You always hate throwing anyone under the bus, but barring any further information being released, this failure falls squarely on the shoulders of the PM.
Change is a scary thing for almost everyone. Whether it is in your personal or professional life, change is often not welcomed with open arms. There is skepticism, hesitation, resentment, fear, or just the urge to stick to old habits.