I had the radio on for background noise and a commercial came on from a local IT services company touting that they will build servers for small businesses. I was sure that I misheard the commercial and waited for it to be replayed. I heard it correctly. They were indeed targeting the small business community to build them servers.
This is wrong on so many levels.
Organizations rely on safety nets to protect their bottom line from a catastrophic event. The healthcare industry is no different. Security breaches are becoming more rampant and, due to government regulations, expensive to address in their aftermath. To protect themselves, organizations are taking out liability insurance policies to help defer the costs when a data breach occurs.
Here is a good discussion on the topic of Unified Clinical Communications. Check out the article. We’ve been integrating communication solutions in hospital settings for years and Dr. Schmuland is dead-on. One thing I would add to his article is “Secure” and I’ll touch on that.
Everyone at WAKE TSI would like to congratulate the Reading Health System (RHS) team for their Outstanding Achievement Award from the Interactive Media Council.
Finally!!! Vendors are waking up – There are tangible, measurable benefits to HIPAA compliant, secure communications. They all promote their features but have left it up to the hospitals to figure out the payback. Who wants to dump significant dollars into an enterprise solution without knowing the potential upside?
Where was the Project Manager (PM) for healthcare.gov while it was crashing on takeoff? It’s too bad we will probably never know what really happened since spin is all you get in DC. “There’s never time to do it right the first time, but there is always time (& money) to do it again” is the Beltway mantra. Out here in the real world we don’t have that luxury; our projects are expected to succeed the first time. You always hate throwing anyone under the bus, but barring any further information being released, this failure falls squarely on the shoulders of the PM.
Still using pagers and two-way radios? Still lugging around wireless phones? It’s amazing how often we see someone with all of these devices, and a cell phone.
They are better equipped than Batman!
Not only is it a lot to carry around, the organization has to support the aging technology (with people and dollars). This is 1990’s technology that served the hospital well in its day, but it is time to look at updating the communication infrastructure. There are some real world, measurable benefits to modernizing this infrastructure:
We have all seen the TV commercials from Comcast and Verizon for their business Internet and phone services. These sound very attractive because of the low cost but buyer beware. Don’t get me wrong, these types of services are appropriate for some very small businesses, especially ones who maintain home offices. These are businesses that do not rely on stable Internet or phone service.
It was 4 or 5 years ago on Christmas day when Ed Hemschoot, Director of Information Services for Montgomery Hospital Medical Center, called WAKE TSI regarding a network issue plaguing Montgomery Hospital Medical Center. Chris Witt, CEO of WAKE TSI, was sitting down with his family for holiday dinner when he received the call. He finished his apple pie and immediately came in on Christmas day to help Montgomery Hospital Medical Center. Here is the testimonial in Ed’s own words:
We all hope that we never have to experience the devastation that is being felt in Japan. They are trying to cope with numerous challenges relating to basic human needs like food, water, and shelter let alone basic infrastructure like power and communications. Would you be prepared if your data center was in the path of